| TLC is keeping
you safe with Multi-Factor Authentication. Effective
08-10-07 this new internet banking technology is designed
to provide you with the best security possible when
accessing
your account online. Multi-Factor Authentication consists
of validation and authentication of an individual
using more than one method of verification. Generally,
this is accomplished by verifying three things:
• Something about you, in the form of identifying
information like your dog’s name or where you
went to high school.
• Something you have, for example a driver’s
license, or a security token.
• Something you know, such as a password or
pin number. After the upgrade, you will notice a new
log-in page the first time you access your online
account. You will be guided through an easy 3-step
process:
1. You will need to create three (3) question and
answer pairs. This allows us to verify that you are
in fact, you, by presenting you with a question that
only YOU know the answer to. If you don’t answer
the question correctly, you will not gain access to
your accounts.
2. You will also need to create a “Security
Key.” This allows you to verify that you have
reached our Internet Banking site, and not some other
site. Every time you attempt to log in to your accounts,
we will send you a graphical representation of the
Security Key that you created. If you do not see that
Security Key or it is not the one you created, then
you know that you are NOT at OUR site. If this happens,
please contact us immediately.
3. This is one that you already know. This is your
PIN. Why have we implemented additional security features?
It is our commitment to you that access to your financial
information is
appropriately secure. While the chances of identity
theft or monetary loss are slim, malicious entities
do exist on the Internet that look to fraudulently
gain from unsuspecting individuals. One of the most
popular methods of fraud is through impersonating
individuals during the login process. It is our intention
to make this process as difficult as possible for
these fraudsters while keeping your experience as
hassle-free as possible.
Click
here for an online tutorial
Please contact your local branch for additional information
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