Card Care Center

We’re excited to offer our Card Care Center, an additional layer of service for your ATM, debit, and credit card needs. For your convenience, this support center is available 24/7 every day of the year. When you call us at 800-205-7872, at any time of day or night, simply select the option for "Card Services or Travel Notifications."

Card Care Center will be able to assist you with the following inquiries or services: 

  • Return a call from our Fraud Prevention Center
  • Conduct transaction inquiries, including research on why a transaction was declined
  • Request a temporary limit increase for purchases or ATM withdrawals
  • Set travel notifications
  • Request assistance with a blocked card
  • Report a card lost or stolen
  • Receive Fibre Card Manager support if you are already registered and logged into Mobile Banking
  • Reset a PIN
  • Request a replacement card via mail for the same card number, including rush orders